The questions that actually decide it.

That's exactly who it's for. Sussur is built for the one to five people selling at a software company with no sales manager, no call-review tool, and no enablement team — the first sales hire, and the founder still closing their own deals. Nothing about it needs a team to be worth having.

A Mac with Apple Silicon (M1 or later) running macOS 13 or newer. Speech-to-text runs on the machine itself, which is why the requirement is firm rather than a suggestion. There's no web app and no Windows build today.

Your audio and video never leave your device — capture and speech-to-text run on your Mac, and no recording is uploaded. To generate the coaching, transcript text goes to the AI models Sussur runs for your account; that is the one thing that leaves, and we'd rather say it plainly than let a privacy headline imply otherwise.

Sussur is a panel on your screen — no bot joins the meeting and nothing changes about how you take the call. We do not build a mode whose purpose is to hide it from the person across the table, and we won't: coaching you is the product, concealing it is not. You're responsible for the recording and consent laws where you operate, and telling people is usually the easier conversation anyway.

Sussur captures system audio on the Mac, so it works with Zoom, Google Meet, Microsoft Teams, phone calls, and any other audio source — no per-platform integration to set up.

No. Coaching is included with your account — sign in with your email in the app and start a call. There is no API key to get and nothing to configure; Sussur provisions and meters the AI behind the scenes.

Free to start: every account includes 150 coaching credits a month, and new accounts begin with a 14-day Pro trial — 450 credits, no card. Pro is $29 a month (or $290 a year) with 900 credits monthly. A typical 30-minute coached call uses about 20 credits. Upgrading happens inside the app (Settings → Account), with billing and cancellation handled by Stripe.

Not yet. Sussur is Mac-first because the speech-to-text that runs on-device relies on Apple Silicon. The Windows port is a 6-8 week effort sized for the priced seed at month 13-18.

The product is tuned for high-stakes B2B sales calls, where a single conversation moves a deal. People do use it for adjacent conversations — investor pitches, key client check-ins, vendor negotiations — but that's where it's sharpest.