Using Sussur
Real-time coaching
How coaching cards appear during a call, what triggers them, and how to keep them in view.
Updated 2026-06-10 · Verified against v0.10.25
This is the heart of Sussur: quiet, in-the-moment suggestions while you're on the call.

How cards appear
As you talk, Sussur surfaces coaching cards in a small, always-on-top overlay — a question to ask, an objection to address, an assumption to check. Accept a card to act on it, or dismiss it. Suggestions are grounded in your knowledge base, so they reflect your playbooks, not generic tips.
What triggers a suggestion
Sussur listens for moments that matter — a pricing question, a decision point, a disagreement, a shift in tone, a change in scope. It anticipates your turn and prepares a suggestion so it's there almost the instant you need it.
Keep coaching visible
- The floating overlay stays on top of your meeting window.
- The compact MiniBar shows session status and a timer without taking over your screen.
- Prefer not to read mid-call? Turn on audio coaching to hear suggestions instead.
Note
Not seeing cards? Walk through No coaching is showing up.